PRIVACY NOTICE
The Letting Centre (Cambridge) Ltd is committed to ensuring that your personal data is protected. This Privacy Notice explains how we collect, use, and store your personal information in accordance with applicable data protection legislation.
1. Who We Are
The Letting Centre (Cambridge) Ltd is the data controller responsible for your personal information.
2. What Information We Collect
We may collect and process the following personal data:
Name and contact details
Identification documents where required
Financial information relating to tenancy arrangements
Information relating to your property requirements or circumstances
This applies to landlords, tenants, applicants, and prospective tenants (including individuals attending viewings).
3. How We Use Your Information
We use your personal data to:
Arrange and manage property viewings
Process tenancy applications and agreements
Communicate with you regarding properties and services
Comply with legal obligations (e.g. Right to Rent, anti-money laundering)
Manage properties on behalf of landlords
We may also send relevant service or property updates, from which you can opt out at any time.
4. Legal Basis for Processing
We process personal data under the following legal bases:
Performance of a contract
Compliance with legal obligations
Legitimate interests in operating and improving our business
5. Sharing Your Information
We may share your information with:
Referencing agencies
Contractors and maintenance providers
Legal and regulatory authorities
IT and service providers supporting our business
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal and regulatory requirements.
7. Your Rights
You have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Request data portability where applicable
8. Contact and Complaints
For any queries regarding your personal data, please contact:
enquiries@letting-centre.co.uk
If you are not satisfied, you may contact the Information Commissioner’s Office (ICO).
